Reference

How banggolbet Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data handled with carebKash, Nagad, Rocket payment data coveredYour rights explained clearlyNo data sold to third partiesContact us to request changes
banggolbet How banggolbet Handles Your Personal Data
HOW WE PROTECT YOUR DATA

Data Security and Your Account Rights

We apply standard security measures across every account on the platform. Your login is protected by OTP verification sent to your registered mobile number, so access to your data stays with you. Payment data passed through bKash, Nagad or Rocket is transmitted over encrypted connections and is never stored in plain text on our servers. We keep cookies to a functional minimum — session cookies to keep you logged in and analytics cookies to understand how the lobby is being used, with no advertising cookies placed without your knowledge.

Cookies

We use session cookies to keep your account active and basic analytics cookies to see how the lobby performs. No advertising cookies are set without your knowledge.

Account Security

OTP verification on login means only the person holding your registered mobile number can access your account data. Report any suspicious activity to support immediately.

Data Retention

We hold your account data for as long as your account is active and for the period required by applicable record-keeping rules after closure. You can request deletion beyond that.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies or request deletion where local law permits. Submit any of these through live chat or email support.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove data held on your account, our support team handles these requests directly. You can reach us through live chat inside the platform, by email or through the account help section. We aim to respond to all data-related requests within a reasonable time, and we will confirm receipt when your request comes in.

Live Chat Open the chat icon inside your account dashboard. Our support team can log a data access or correction request on the spot and confirm next steps.
Email Support Send your data request by email with your registered account details. We will verify your identity before processing any changes or deletions.
Account Help Section Head to the Help area inside your account settings. Data and privacy requests are listed there, with a direct form to submit what you need.

Privacy Policy Questions From Our Account Holders

These are the questions we hear most often about how we handle your data, your account information and your rights under this policy. If your question is not covered here, reach out through live chat or the account help section.

We collect your name, email address, phone number and the payment method you register — such as bKash, Nagad or Rocket. We also log device and session data to keep your account secure.

Payment data is passed to the relevant processor over an encrypted connection. We log transaction references for verification purposes but do not store full wallet credentials on our servers.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and send you a summary of the data we hold.

We share data only with payment processors like bKash, Nagad and Rocket to complete transactions, and with service providers who help us operate the platform. We do not sell your data.

Submit a deletion request through live chat or the account help section. We will process it in line with applicable local law, which may require us to retain certain records for a set period.

We use session cookies to keep you logged in and basic analytics cookies to see how the lobby is used. You can adjust cookie settings in your browser, though this may affect how the account functions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.